Technical FAQs
Technical FAQs
If you want the full experience of StruxureOn, with predictive analysis, smart alarming, and remote diagnostics from the experts monitoring your data center, upgrade your devices to Premium.
You can upgrade the devices that are critical for your business to ensure you get expert assistance for monitoring those devices closely in case critical alarms.
For premium devices, you get:
The first time you want to upgrade one or more devices to Premium, you must:
Before you can upgrade to Premium, you must install and setup the StruxureOn Gateway and StruxureOn. You can do that here.
In the app, navigate to Devices (icon in the bottom), and from the list of devices select a device you want to upgrade.
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Upgrade is recommended for this device. |
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This is a Premium device. |
When adding more devices, select from the list of devices, or tap Recommended, then Done and review the list and tap Upgrade (amount) devices to finish the process.
Note
If you do not finish the process by tapping Upgrade (amount) devices, a number icon will appear on Settings>Premium to help you remember devices selected for upgrade but not yet upgraded.
This allows you to revisit your selection at any time and finish the upgrade process.