Technical FAQs
Technical FAQs
If you are using SSL/TLS and your SMTP Server uses a self-signed certificate, the certificate must be added to the trusted certificate store of the bundled Java JRE. On Windows: Open a command prompt with Administrator privileges and type in the following command: "<PowerChute JRE Path>\bin\keytool.exe" –import –trustcacerts –alias mailserv –file server.crt –keystore "<PowerChute JRE Path>\lib\security\cacerts" –storepass changeit e.g. "C:\Program Files (x86)\APC\PowerChute Business Edition\jre1.8.0_31\bin\keytool.exe" –import –trustcacerts –alias mailserv –file server.crt –keystore "C:\Program Files (x86)\APC\PowerChute Business Edition\jre1.8.0_31\lib\security\cacerts" –storepass changeit On Unix/Linux: As an Administrator, type in the following command: <PowerChute JRE Path>/bin/keytool –import –trustcacerts –alias mailserv –file server.crt –keystore <PowerChute JRE Path>/lib/security/cacerts –storepass changeit e.g. /usr/local/bin/java/jre/1.8.0_31/bin/keytool –import –trustcacerts –alias mailserv –file server.crt –keystore /usr/local/bin/java/jre/1.8.0_31/lib/security/cacerts –storepass changeit Note: In the above examples, mailserv is the alias of the mail server used within the cert file, and server.crt is the self-signed SSL cert of the mail server. |
NOTE: The PowerChute Console has a separate e-mail system (available under Configuration Profile there). Any new e-mails added here will not be sent to the Console list. |
NOTE: We advise testing your e-mails after you add them. You can do this by selecting an E-Mail check box for an event with Event Configuration and then creating that event. |