Configuring rack access cards using both StruxureWare DCE and NetBotz Advanced View causes an exception

Issue:

Users must create and configure rack access cards using either StruxureWare Data Center Expert or the NetBotz Advanced View.

Product Line:

StruxureWare Data Center Expert
NetBotz

Environment:

StruxureWare Data Center Expert
NetBotz Advanced View
Rack access pod

Cause:

Creating and configuring rack access cards using both StruxureWare Data Center Expert and the NetBotz Advanced View causes a class cast exception: java.lang.ClassCastException: com.netbotz.parser.datatype.NlsStringType cannot be cast to com.netbotz.parser.datatype.StringType

Resolution:

1. Remove all the rack access cards from the NetBotz Advanced View and StruxureWare Data Center. In Advanced View, use the “Rack Access Settings” option, accessed from the Rack Access System icon. In StruxureWare Data Center Expert, use the “Rack Access Settings” option, accessed from the Device > NetBotz Appliance Configuration menu. 2. Reconfigure the rack access cards using either the NetBotz Advanced View or StruxureWare Data Center Expert, not both.