Support Community

Our Legendary Reliability is Even Stronger with Customers Like You

Welcome to the Support Community

What to Know about the APC Support Community

Thanks for joining our other loyal customers!

This community is here for you to ask or answer questions; share your knowledge and experiences with our products; and get help from other customers. See the most popular topics below.

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Call

Can't find the support you need online? Give us a call.

Email

Submit your questions here and we will reply to you promptly.

Discussion Forums

Exchange ideas and suggestions with other customers.

Customer Care App

Get support on the go — anytime, anywhere.

Need help?

Support Center

Obtain answers on your own by trying our digital support tools.

Search FAQs

Get answers you need by browsing topic-related Frequently Asked Questions (FAQ).

How to buy?

Easily find the nearest APC Reseller or Distributor in your location.

Find your replacement battery

Find the genuine APC Replacement Battery for your UPS.

Contact Us

Connect with us for help choosing the right product or with troubleshooting and installation. Mon-Thur 8-16hrs CET, Fri 8-15:30hrs CET