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Troubleshooting Netbotz Version 1 Appliance LED Messages

Issue:

Troubleshooting Netbotz Version 1 Appliance LED Messages

Product Line:

NetBotz

Environment:

NetBotz version 1 appliances.

Cause:

After you power up the NetBotz appliance, the appliance performs several self-checks. If the appliance is functioning normally, the LEDs are then used to indicate alert conditions for specific sensors. For example, if the appliance is functioning correctly and the Temp LED is illuminated it indicates that the appliance is currently reporting a Temperature alert state. However, if during the power on test cycle the appliance detects an error with any components, it indicates the problem by lighting up one or more LEDs on the appliance. The following LEDs are present on the front of the NetBotz appliance:Green LEDs: * On * Lk * Tx * Rx * 10/100 Yellow LEDs: * Temp * Humidity * Airflow * Contact * Sound * Crawlers * External (WallBotz 310, WallBotz 400, and RackBotz 400 only) Note which LEDs are illuminated on your appliance and then refer to the following table to determine potential causes and solutions.

Resolution:

Illuminated LEDs Problem Solution
ON & LK If the On and LK LEDs are lit, your appliance is functioning normally. These light should remain lit up while the appliance is plugged in. Not Applicable
Temp only The appliance boot loader has failed. Specifically the checksum for the boot ROM is faulty. Return the appliance to NetBotz; contact NetBotz support for instructions.
Humidity Only The firmware failed its checksum. Return the appliance to NetBotz; contact NetBotz support for instructions.
Airflow only The onboard RAM is faulty Return the appliance to NetBotz; contact NetBotz support for instructions.
Contact only The real-time clock failed. Return the appliance to NetBotz; contact NetBotz support for instructions.
Temp, Humidity, & Contact The appliance detected a problem while testing the sensors. Specifically, the analog-to-digital converter is out of calibration. Cycle the appliance power, which may cause the appliance to reset itself. If this does not work, contact NetBotz support for instructions on return or possible recalibration.
Temp, Humidity, Airflow, & Contact The camera failed to initialize. Cycle the appliance power, which may cause the appliance to reset itself. If this does not work, contact NetBotz support for instructions.
Contact & Temp The Ethernet MAC hardware failed its loopback test. Cycle the appliance power, which may cause the appliance to reset itself. If this does not work, contact NetBotz support for instructions.
Contact & Humidity The Ethernet PHY hardared failed its loopback test. Cycle the appliance power, which may cause the appliance to reset itself. If this does not work, contact NetBotz support for instructions.
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