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Video: How do I register a passcode for NetBotz or StruxureWare?

Issue:
How do I register a passcode for NetBotz or StruxureWare?

Product Line:
  • NetBotz
  • StruxureWare Data Center Operation (DCO)
  • StruxureWare Data Center Expert (DCE)

Environment:
  • NetBotz
  • StruxureWare Data Center Operation (DCO)
  • StruxureWare Data Center Expert (DCE)

Cause:
When purchasing licenses for these products, you will receive a passcode and not a license key. You need to redeem the passcode against the specific product in order to get a license key.

Resolution:



After purchasing a license key for NetBotz or StruxureWare products, you will receive an e-mail or physical mail with a passcode included in it.

1) Log into the DCIM Assets website at https://dcimassets.schneider-electric.com
NOTE: If you have an existing solution that already has license keys installed, your company should already have an account.  Either have a user that has access to the account, or your local technical support assist with adding a new user to the account.

2) Once logged in, navigate to the home tab and then select the device group on the left side.

3) Select Register Asset.  
NOTE: If your asset is already registered, you can click on it to verify the asset details to ensure the MAC address and serial numbers are correct.  Skip to step 5 if your asset is already registered.

4) Depending on what type of license key you are redeeming, select either: Data Center Expert Model, NetBotz Model, or SFDCOBase (Data Center Operation).

5) To the right of the asset select the options key and then redeem passcode.

6) Enter the passcode that you received via mail or by e-mail case sensitively, including any special characters.  Select Next and then Apply.

7) Expand down the component details section using the arrow to the left of component details.

8) Copy both lines of the license key and enter into the respective interfaces.
- NetBotz: Advanced View > Configuration > Appliance Settings > License Keys.
- DCO v8.0 and higher: Web Interface > Administration > Licenses.
- DCO v7.5 and lower: Client > System Setup > System Licenses.
- DCE: Client > Server Administration Settings > License Keys.
NOTE: If the passcode goes to two lines within the web interface, there will be a space that will need to be removed where the line break is before adding it to the clients.
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