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Why am I not seeing any device information or data in my StruxureON Smartphone App?

Issue:

Getting Started with StruxureON for Administrators

Product Line:

StruxureON

Environment: 

StruxureON Gateway
Data Center Expert 7.4.X
Android App
iPhone App

Resolution:

For the most up to date instructions please see the URL outlined below.

http://dcimsupport.apc.com/display/public/UASTRUX/I%27m+not+seeing+expected+device+or+alarm+data
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