Technical FAQs

Ask a Question

What kind of alarm notifications can I get in the StruxureOn smartphone app?


Issue
What kind of alarm notifications can I get in the StruxureOn smartphone app?

Product Line
StruxureOn 

Environment
StruxureOn iPhone app
StruxureOn Android app

Resolution
 

You can select to enable or disable alarm notifications to define if you want to be notified of new alarms.

There are two types of alarm notifications:

  • A generic alarm notification from Standard devices. 
    Alarms are bundled and sent every five minutes.
  • An instant push notification on critical alarms occurring on Premium devices. 
    When a critical alarm occurs on a Premium device, it will automatically create an incident. You can access the incident from the notification or from the Incidents tab in the app.
 
Was this helpful?
What can we do to improve the information ?