How to recover PowerChute Business Edition unknown user name and password?

Issue:
PowerChute Business Edition user name and or password is unknown / lost.

Product:
PowerChute Business Edition

Environment:
All support OS

Cause:
Lost / unknown login user name and or password

Solution:
For PowerChute Business Edition Agent version 9.5 see instruction on page 2 of the User's Guide. http://www.apc.com/salestools/PMAR-9BULAD/PMAR-9BULAD_R1_EN.pdf

For all other versions os PowerChute Business Edition there is no method to recover from unknown user name and or password PowerChute must be uninstalled and reinstalled.