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Switching from SNMPv1 to SNMPv3 resets notification policy to default in StruxureWare DCE

Issue:

Devices discovered as SNMPv1 and placed in a notification policy are disassociated with their notification policies when device monitoring is changed to SNMPv3.

Product Line:
InfraStruxure Central
StruxureWare Data Center Expert

Environment:
Altering Monitoring protocols.

Cause:

When the device monitoring protocol is changed, devices are returned to the Default policy, and do not retain thresholds from the notification policy from which they were moved.

Resolution:

Do not use an existing template to change the device monitoring protocol. Create a new template to disable SNMPv1 and enable SNMPv3 using the APC SNMP Device Configuration option, accessed from the Device menu. After the device monitoring has changed, move the devices back to the correct notification policies.

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