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Why do device menus not display as expected when launched from StruxureWare Data Center Expert?

Issue:

When the device user interface is launched from StruxureWare Data Center Expert, menus in the device UI are not displayed as expected

Product Line:
StruxureWare Data Center Expert

Environment:

Microsoft Internet Explorer 6
StruxureWare Data Center Expert version 7.x

Cause:

This issue is known to occur when IE6 is set as the default browser. StruxureWare Data Center Expert does not support IE 6. Although IE 7 is not known to exhibit display issues, it is no longer supported.

Resolution:

Upgrade the default browser on your computer. Supported browsers are:
• Microsoft Internet Explorer® 8, 9, 10
• Mozilla® Firefox® 17.0
• Google Chrome™ 23.0
 
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